Last updated: June 19, 2026
Ai Vida Health respects your privacy and is committed to handling personal information with care, discretion, and appropriate security. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit aividahealth.global, submit an inquiry or application, schedule a consultation, subscribe to communications, purchase a service or product, or otherwise interact with Ai Vida Health.
By using this website, you acknowledge the practices described in this Privacy Policy.
Ai Vida Health provides physician-guided wellness education, naturopathic services, Eastern medicine services, neuroperformance services, health optimization programs, and related concierge offerings.
For purposes of this Privacy Policy, “Ai Vida Health,” “we,” “us,” and “our” refer to:
Operating as Ai Vida Health LLC
Email: privacy@aividahealth.global
Telephone: +1 (800) 928-8127
Depending on how you interact with us, we may collect the following categories of information.
This may include:
When you apply for or receive clinical services, you may also choose to provide health-related information. Clinical information is handled through the appropriate clinical systems and is subject to additional consent forms, privacy notices, and applicable healthcare privacy requirements.
When you visit the website, certain information may be collected automatically, including:
Some forms, consultations, applications, or programs may involve sensitive health-related information.
Please do not submit detailed medical records, laboratory reports, diagnoses, prescription information, or urgent medical concerns through ordinary website contact forms or unsecured email unless specifically instructed to do so.
When Ai Vida Health acts as a healthcare provider subject to applicable healthcare privacy laws, protected health information is handled according to our clinical privacy practices and, where applicable, our Notice of Privacy Practices.
This website Privacy Policy is not a substitute for the Notice of Privacy Practices governing protected clinical information.
We may use information to:
We will not use health-related information for unrelated advertising purposes without appropriate authorization where authorization is legally required.
Where applicable law requires a legal basis for processing personal information, we may rely upon:
You may withdraw consent where processing is based on consent. Withdrawal does not affect processing that occurred before consent was withdrawn.
Ai Vida Health uses cookies and related technologies to operate the website, remember visitor preferences, measure performance, improve the visitor experience, protect website security, and support selected marketing activities.
Cookies are small files or identifiers stored on or accessed from your browser or device.
We may use the following categories:
These cookies are required for core website functions, security, form operation, account access, appointment scheduling, payment processing, and saving privacy preferences.
Because these cookies are necessary to provide requested website functions, they generally cannot be disabled through our consent tool.
These cookies support optional features such as saved preferences, embedded services, community functionality, and improved website personalization.
These cookies help us understand how visitors interact with the website, including which pages are visited, how visitors navigate the site, and whether website features are working effectively.
Google Analytics may place or access analytics identifiers when the visitor has provided consent where consent is required.
If activated in the future, marketing cookies may help us measure advertising campaigns, understand conversions, or provide more relevant advertising.
Ai Vida Health will not knowingly use protected clinical information for targeted advertising.
When the cookie-consent tool is installed, visitors will be able to:
Your choices can be reviewed through the Cookie Preferences link in the website footer.
Disabling some cookies may affect optional website features but should not prevent access to essential website content.
If you subscribe to our emails, request a resource, apply for services, or otherwise consent to communications, we may send educational, administrative, or promotional messages.
You may unsubscribe from promotional emails by selecting the unsubscribe link included in the message. Even after unsubscribing from marketing communications, we may send essential administrative messages concerning appointments, transactions, security, legal matters, or active services.
We do not sell or rent email addresses for third parties’ independent marketing purposes.
Ai Vida Health uses selected technology providers to operate the website, manage communications, schedule appointments, process payments, provide online meetings, administer community access, and analyze website performance.
The services currently used may include:
We use Fluent Forms to operate website contact forms, applications, questionnaires, opt-in forms, and other information-submission forms.
Information submitted through Fluent Forms may include your:
Form submissions may be stored within our WordPress website database and may also be transferred to other systems described in this Privacy Policy.
You should not submit detailed medical records, diagnostic reports, financial account information, or urgent medical concerns through a general website form unless the form specifically instructs you to do so.
We use FluentCRM to manage contacts, email subscriptions, communication preferences, audience segments, automated email sequences, and administrative communications.
Information processed through FluentCRM may include:
We use this information to deliver requested resources, send educational and administrative communications, personalize relevant communications, and manage our relationship with subscribers, applicants, clients, and community members.
You may unsubscribe from promotional emails through the unsubscribe link included in those messages.
We use FluentBooking to schedule consultations, calls, meetings, and other appointments.
Information processed through FluentBooking may include:
FluentBooking permits customized booking questions and collects attendee information in connection with scheduled meetings.
Please limit booking-form responses to the information reasonably necessary for scheduling and preliminary preparation. Unless specifically requested through an approved process, do not enter extensive medical histories or highly sensitive medical information into a general booking form.
We use FluentCommunity to provide member profiles, private or public community spaces, educational materials, courses, discussions, comments, and related membership features.
Information processed through FluentCommunity may include:
Depending on the settings of a particular space, community content may be public, private, or limited to authorized members. FluentCommunity provides controls for public, private, and secret spaces, but those controls must be configured by Ai Vida Health.
Members should not post confidential medical information, identifying health records, financial information, or information about another person in community discussions. Participation in the community is not a substitute for private clinical communication.
We use Stripe to process payments, subscriptions, refunds, and related financial transactions.
When you make a payment, Stripe may collect and process information such as:
Complete payment-card information is generally submitted directly to Stripe and is not stored by Ai Vida Health on its website servers. We may receive limited transaction information, such as your name, amount paid, payment status, date, and the last digits of the payment method.
Stripe handles personal and financial information according to its own privacy, security, regulatory, and fraud-prevention practices.
We use Zoom to conduct virtual consultations, meetings, educational sessions, community events, and other video communications.
Depending on how a meeting is configured, Zoom may process:
Ai Vida Health will not intentionally record a private consultation without providing appropriate notice and obtaining any consent required by applicable law.
Participants should join meetings from a private location and use a secure internet connection when discussing confidential matters.
The use of Zoom for clinical services does not, by itself, establish that every Zoom configuration is appropriate for protected health information. Clinical use must be configured with the appropriate account settings, privacy safeguards, contractual protections, and—when required—a Business Associate Agreement.
We use or plan to use Google Analytics to understand how visitors find and use the Ai Vida Health website.
Google Analytics may collect information such as:
We use this information to measure website performance, improve content and navigation, understand visitor interests, and evaluate the effectiveness of our communications and marketing.
Google Analytics should not be used to send Google information that directly identifies a person or reveals protected clinical information.
Where required, nonessential Google Analytics tags will be managed through our cookie-consent mechanism. Google describes basic consent mode as preventing Google tags from loading until a visitor interacts with the consent banner.
We use or plan to use a cookie-consent platform to:
The exact cookies and technologies available through the preference panel may change as the website’s features change.
Visitors can revise their choices through the Cookie Preferences link in the website footer.
Payments for consultations, programs, memberships, digital resources, and other offerings may be processed through Stripe.
Payment information is submitted directly to Stripe. Ai Vida Health generally does not directly receive or store complete payment-card numbers or card security codes.
We may receive and retain limited transaction information, including:
Stripe may separately collect identity, financial, device, fraud-prevention, and transaction information in accordance with its own legal and privacy obligations.
Payment information should not be entered into ordinary contact forms, community posts, emails, or booking-question fields.
Ai Vida Health uses Google Analytics to measure and improve website performance.
Google Analytics may process website and device information, including:
We use analytics information to:
We do not intend to submit names, email addresses, telephone numbers, medical records, diagnoses, or other directly identifying health information to Google Analytics.
Where required by applicable law, Google Analytics will be restricted until the visitor provides appropriate consent through the cookie banner. Google provides consent-management tools that communicate whether analytics storage and related data uses have been permitted.
Visitors may also limit cookies through their browser settings. Browser-level restrictions may affect both analytics and other website features.
We may disclose information:
We do not sell personal health information.
We do not disclose protected health information for purposes prohibited by applicable healthcare privacy law.
Ai Vida Health may serve visitors and clients in multiple jurisdictions. Your information may be processed or stored in the United States or another country where we or our service providers operate.
Privacy and data protection laws may differ between countries. When required, we use appropriate safeguards for international data transfers.
Access to clinical services may depend on the provider’s professional licensure, the client’s physical location, and applicable healthcare regulations. Website access alone does not establish a physician-patient relationship or confirm eligibility for clinical care.
We retain personal information only for as long as reasonably necessary to:
Clinical records may be retained for periods required by applicable professional and healthcare laws.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, email system, internet transmission, or electronic storage method can be guaranteed to be completely secure. You should avoid sending highly sensitive medical or financial information through ordinary email or general website forms.
HIPAA’s Security Rule requires covered entities to use administrative, physical, and technical safeguards for electronic protected health information.
Depending on your location and applicable law, you may have the right to:
These rights are not absolute. Certain records may need to be retained for clinical, legal, contractual, security, or regulatory reasons.
To submit a privacy request, contact:
We may need to verify your identity before fulfilling a request.
California residents may have additional rights under applicable California privacy laws, including rights relating to access, correction, deletion, and certain disclosures or uses of personal information.
Ai Vida Health does not sell personal information for monetary compensation. If our practices change in a manner that creates an applicable right to opt out of sale or sharing, we will provide the required notice and choice mechanism.
Certain health and medical information may be governed by separate healthcare privacy laws or exemptions.
This website and Ai Vida Health’s services are not directed to children under 13.
We do not knowingly collect personal information online from children under 13 without appropriate parental or legal guardian involvement. If you believe a child has submitted information improperly, contact us so that we can review and address the matter.
Services for minors, when offered, require appropriate consent and are governed by separate clinical and legal documentation.
The website may contain links to third-party websites, platforms, social networks, products, or services.
Ai Vida Health does not control and is not responsible for the privacy, security, content, or practices of third-party websites. Review the privacy policies of those third parties before providing information.
Visiting this website, reading its content, subscribing to communications, or submitting a general inquiry does not by itself create a physician-patient relationship.
A professional relationship is established only after the appropriate eligibility review, informed consent, agreements, and clinical onboarding requirements have been completed.
Do not use this website or ordinary email for medical emergencies. In an emergency, contact your local emergency services immediately.
Ai Vida Health’s website is operated using WordPress and related website plugins. Information submitted through forms, scheduling tools, customer relationship management features, and community features may be stored within the website’s WordPress database or associated hosting environment.
Depending on the function used, this may include:
We use reasonable administrative and technical measures to restrict access to the website administration area and associated systems.
However, visitors should not use ordinary website features as a substitute for an approved clinical record system or secure clinical messaging channel.
We may update this Privacy Policy periodically to reflect changes in our services, technologies, business operations, or legal obligations.
The “Last updated” date at the top of the page identifies the latest revision. Material changes may also be communicated through the website or another appropriate method.
For questions, concerns, or requests concerning this Privacy Policy, contact:
Ai Vida Health LLC
Email: privacy@aividahealth.global
Telephone: +1 (800) 928-8127
For questions specifically concerning protected clinical information, medical records, or healthcare privacy rights, use the contact information provided in our Notice of Privacy Practices.
Important: This Privacy Policy describes Ai Vida Health’s general website and business privacy practices. Protected clinical information may be governed by a separate Notice of Privacy Practices, informed-consent documentation, and applicable healthcare privacy laws.